Find a direct source
Where possible, we start with the provider's official programme page, help centre or terms.
Know the rules. Decide with clarity.
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USING SOURCES CLEARLY
How we connect sources and rules clearly
You should be able to see which programme a statement applies to, where it comes from and when a detail remains open.
Match the programme and phase
Provider, programme, phase, variant and account size are kept separate rather than mixed together.
Explain the statement clearly
The rule value stays intact, but is presented so a beginner can understand what it means.
Keep open details visible
When there is no clear answer, we say so. An unsupported assumption does not become a rule.